KHS Group
|
Waukesha | Service / Customer Supp. | Experienced professionals
YOU AND KHS:
TOGETHER WE’RE WORLD CLASS
Short description
KHS is a subsidiary of Salzgitter AG. As one of the world's leading manufacturers of filling and packaging systems for beverages and liquid food we are a world-class player. Our customers have trusted in our passionate pioneering spirit and first-class technologies for over 150 years. However, we can only remain world class if we continue to find new employees who make just as high demands of themselves and the quality of their work as our customers make of us at KHS. Are you one of them?
Your responsibilities
Receives calls from KHS customers seeking aftermarket parts and rebuilds
Conducts technical research on part numbers for sales orders
Identifies components of parts for special kits; group of parts that make up sub-assemblies
Verifies part pricing with Customer Support Supervisor or Manager
Identifies needed machine manual updates and communicate to documentation
Occasionally enters new part numbers into Finesse system
Helps to identify whether customer requests are under warranty
May help identify Engineering Change Requests and communicate with Engineering or other Groups
May do parts look up and pull drawings to support purchasing
Participates in 24/7 on call non business hours customer call line, may be on regular rotating schedule with other department members
Your profile
An associate degree of equivalent from a two-year college or technical school
Five years or experience in customer service or parts sales for mechanical equipment; or an equivalent combination of education and experience.
Benefits
Medical, Dental, Vision insurance offered at 30 days of employment
Generous Educational Reimbursement program
On-call premium of two (2) hours of OT per customer call while participating in the 24/7 on-call program
Company sponsored Life and Disability Insurance
Paid Time Off
Ten (10) Paid Holidays per year
401K with Company Match
In order to ensure our success in the future, too, we need first-class employees – and we also have plenty to offer them.
KHS is a global manufacturer of filling and packaging systems. With around 5,000 employees and KHS sites in over 40 countries we play a leading role in the industry. We always focus on quality, customer orientation, sustainability and reliability – and have done for over 150 years.
In order to ensure our success in the future, too, we need first-class employees – and we also have plenty to offer them.
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